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Empowering Hotel Channel Management

Revolutionizing how hotels approach automation and inventory distribution.

Streamline your bookings, maximize occupancy, and connect to the world’s leading OTAs—all with one powerful platform. With GestioneCanale, say goodbye to manual entry, minimize the risk of overbooking, and unlock data-driven growth for your hospitality business.

GestioneCanale team collaborating

About GestioneCanale S.r.l.

Founded in the vibrant heart of Milan, GestioneCanale S.r.l. is dedicated to transforming how hospitality businesses operate in today’s competitive digital landscape. Our story began in 2012, inspired by the ambition to empower hotels, B&Bs, and resorts of all sizes to compete globally through smart technology. What unites us is a passion for the hospitality sector—and a relentless drive to simplify, automate, and grow every aspect of hotel channel management.

For more than a decade, we have championed transparency, efficiency, and partnership. Our mission goes far beyond providing a tool: we work side-by-side with our clients to design intuitive workflows, deliver actionable business intelligence, and streamline multi-platform distribution. Whether you manage a cozy guesthouse in Lake Como, a bustling hotel in Rome, or a boutique B&B in Florence, our suite of solutions is tailored to your unique needs.

We understand that hospitality is ultimately about people. That’s why our customer support is multilingual, human-led, and available around the clock. From your very first onboarding session to ongoing technical queries years down the line, our team is by your side.

At GestioneCanale, innovation is at the core of everything we do. We invest continuously in research and development, keep pace with global industry trends, and collaborate with hoteliers to evolve our feature set. Our robust security systems and GDPR compliance standards mean your data and your guests’ privacy are always respected.

Choosing GestioneCanale means choosing a true technology partner—one that understands Italy’s hospitality market deeply, but operates with a European scope. Our software powers over 1,200 establishments, helping them deliver exceptional guest experiences, reduce manual workloads, and boost financial results.

Integrity, accessibility, and reliability guide our approach. We’re proud to be a Milanese company with national reach and a growing European footprint. Every day, we strive to foster a culture of respect, continuous learning, and shared success.

As the hospitality industry evolves, so do we. We invite you to join our growing community of visionary hoteliers who trust GestioneCanale to power their business into the future.

Our vision is simple: enable your hospitality business to thrive—today and tomorrow.

  • Industry leader in channel management software since 2012
  • Over 1,200 hotels and B&Bs served across Italy and Europe
  • Continuous 24/7 multilingual customer support

Our Services

Every hotel is unique. Our suite of services empowers accommodation providers of all sizes to manage distribution and bookings efficiently while staying fully in control. Here’s how GestioneCanale elevates every aspect of your business.

Channel manager dashboard

Hotel Channel Management

Seamlessly synchronize your entire room inventory and pricing across all OTAs, direct booking channels, and the GDS in real time. Our smart channel manager prevents overbooking, reduces manual errors, and saves countless staff hours each month. With just a few clicks, push updates to dozens of sites—maximizing your online exposure while protecting your reputation for reliability.

Online booking engine interface

Booking Engine Integration

Convert more direct bookings with an integrated, custom-branded online booking engine embedded within your hotel’s website. Enjoy full control of rates, room types, promotions, and upsell opportunities. Simplify guest reservations while keeping all data in sync with your central management dashboard.

Screens with multi-platform icons

Multi-Platform Distribution

Your rooms, instantly visible across the world’s most popular travel marketplaces, including Booking.com, Expedia, and Airbnb. Our multi-platform architecture eliminates the need for duplicate data entry and manual price adjustments, ensuring your property remains competitive and always bookable—wherever your guests search.

Analytics dashboard screenshot

Analytics & Reporting

Unlock a suite of customizable dashboards that transform complex occupancy, revenue, and booking data into actionable insights. Monitor trends, predict demand, and make data-driven decisions that increase profitability. Detailed reporting ensures you’re always one step ahead of the market and able to optimize strategies year-round.

Smiling support staff with headset

24/7 Customer Support

Enjoy dedicated multilingual assistance any time you need it. Our support team—based in Italy and fluent in English, Italian, French, and German—is reachable by phone, email, and live chat. We go the extra mile to resolve all issues promptly, from onboarding through advanced troubleshooting.

Why Choose GestioneCanale?

Unlock the full potential of your hospitality business with end-to-end automation and support tailored for Italian and European hotels of all sizes.

Clock showing speed

Save Time, Reduce Errors

Automate repetitive manual updates and eliminate costly double-bookings. Focus on your guests, not your spreadsheets.

Hotel calendar booked

Boost Occupancy & Revenue

With smart rate management and wide distribution, reach more guests and fill more rooms—maximizing every opportunity to grow revenue.

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Scalable for Growth

Whether you run a single boutique hotel or manage an ever-expanding portfolio, our platform seamlessly evolves as your business grows—providing stability and new opportunities at every phase.

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Always-On Support

Our friendly, Italian-based agents answer every call—no robots, no frustrating queues, just real hospitality experts invested in your success 24/7.

How It Works

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Sign Up

Start your journey by creating a GestioneCanale account, or reach out and let our friendly onboarding coordinators guide your platform setup from day one—step by step, with zero hassle.

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Configure Channels

Select from our ever-growing list of integrated OTAs and travel partners. Link your rooms, rates, and preferences effortlessly—our intuitive interface ensures configuration is complete in minutes, not hours.

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Manage & Monitor

Access your personalized dashboard to track every booking, analyze occupancy, and monitor trends at a glance. Make updates at any time, from anywhere, with complete confidence in your data’s accuracy.

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Analyze & Optimize

Harness built-in analytics and reporting tools to optimize every aspect of your property’s performance. Receive expert guidance and prompt support to keep your business moving forward.

Platform Features

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Real-Time Inventory Sync

Instantly and automatically update rates and availability across every connected channel, platform, or device—no more stressful manual corrections.

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Custom Integrations

Our robust and flexible APIs connect seamlessly to your PMS, accounting software, and leading industry services, ensuring open communication across your digital ecosystem.

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Data Security

All transactions are secure and encrypted to exceed GDPR standards. Rest easy knowing your property and guest data is always protected with layered security and monitoring.

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Mobile-Friendly Management

Our platform’s modern UI works beautifully from any smartphone, tablet, or desktop—so you can keep on top of your business from the lobby, the office, or the beach!

What Our Clients Say

Laura G. smiling hotel manager
GestioneCanale made our OTA management effortless. We've doubled our direct bookings in six months!
Laura Garbagnati Owner, Hotel Duomo Milano
Massimo R. at his reception desk
The best customer support I’ve ever experienced in hotel tech. Fast, friendly, and always knowledgeable.
Massimo Rossi Manager, B&B RomaCentrale
Anita P. working at hospitality desk
The detailed reporting helps us stay ahead of seasonal trends and maximize occupancy year-round.
Anita Pellegrini Director, Villa Brillante
Maria D. hotel manager with a warm smile
Thanks to GestioneCanale, our small family-run hotel can finally compete on an international level. The platform is incredibly intuitive—even for staff with minimal tech experience.
Maria De Santis Proprietor, Hotel Bellavista Lazio
Luca C. in modern office
The real-time syncing across platforms has reduced our manual workload dramatically, giving our front desk team more time to provide amazing guest experiences.
Luca Caruso Front Desk Manager, Lake Como Suites
Hotel Duomo Logo B&B RomaCentrale Logo

We Want to Hear from You!

Help us improve your experience with GestioneCanale. Please take a moment to complete our quick, anonymous survey. Your feedback ensures we continue to offer the best solutions and support for Italian hotels and B&Bs.

How satisfied are you with our channel management platform?
Which features do you value most? (Select all that apply)
Would you recommend GestioneCanale?

Meet Our Team

Giovanni Ferrara portrait

Giovanni Ferrara

CEO & Founder

Pioneering hotel tech since 2012, Giovanni brings decades of experience leading Italian hospitality into a digital future. An advocate for accessible innovation, Giovanni ensures GestioneCanale combines empathy, reliability, and technical excellence. His vision fuels our drive—every hotelier deserves powerful, user-friendly tools for success.

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Elena Conti headshot

Elena Conti

Head of Customer Success

With over a decade ensuring hospitality excellence, Elena leads our support team with dedication and warmth. She guarantees that every customer query is answered promptly and personally—from tailored onboarding to troubleshooting complex OTA integrations.

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Matteo Russo smiling

Matteo Russo

Lead Software Engineer

From APIs to analytics, Matteo crafts seamless solutions tailored to each property. His passion for software translates into secure, robust platforms—helping hoteliers transform data into bookings and growth.

Frequently Asked Questions

Contact Us

Have a question or need help? Our team is here for you.

Address: 47 Via Vittorio Veneto, 3rd Floor
Milan, Lombardy, 20121, Italy
Phone: +39 02 1234 5678
Email: [email protected]
Business Hours: Monday–Friday: 9:00–18:00 CET

Stay in Touch

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